Refunds
Last updated: 13 October 2026
In short
A pass opens one realm. If we could not open it because of our fault, we refund the pass. The Australian Consumer Law applies, and these terms do not take your consumer guarantees away.
The pass
The price of a pass is A$9.99. That is the price RevenueCat shows for this browser. One pass is single use: it opens one realm for unlimited players, and then it is spent. Guests do not pay. The card is handled by Stripe through RevenueCat Web Billing. We never see the card number.
When the realm does not open
If you paid and the realm could not be opened because of our fault, email support@thechosenone.quest and we will refund the pass. Say what happened and the host email. A change of mind after the realm has opened is not, by itself, our fault.
Australian Consumer Law
You have rights under the Australian Consumer Law, including consumer guarantees that services will be provided with due care and skill and will be reasonably fit for a purpose you made known. Nothing on this page, or in the terms, excludes, restricts, or modifies those guarantees, or any other right that cannot legally be excluded. If a guarantee is not met, the remedies in the Australian Consumer Law apply.
How to ask
Email support@thechosenone.quest from the host address. We reply on a best-effort basis. A refund, where one is due, is sent back through the payment provider. We do not see the card number. A refunded purchase does not leave a usable pass. The Support page is the same address if you are unsure what to send.