Support
Last updated: 13 October 2026
In short
Email support@thechosenone.quest. We read messages and reply on a best-effort basis. We do not promise a reply time. Use the same address to ask for a refund or for deletion.
Contact
The Chosen One is run by Handcoded, an Australian sole trader based in Adelaide, South Australia. The contact address is support@thechosenone.quest. There is no phone line and no social account on this site.
What to include
Tell us the host email, what you need, and the realm code if you have one. For a refund, say whether the realm could not be opened. For deletion, say whether you want the host account, a pass record, or the realm removed.
Refunds
The refund note is on the Refunds page. If the realm could not be opened because of our fault, we refund the pass. Your rights under the Australian Consumer Law are not excluded.
Deletion
There is no control in the app to delete an account. Email support@thechosenone.quest and ask. We will delete the host account and the realm content we can tie to the request, except a limited purchase record we still need for a refund, a chargeback, or a legal duty. A guest has no account. Name the realm if you want a display name or typed words removed. Clearing this site's data in the browser removes only the copy on that device.
How quickly we reply
We reply as best we can. We do not promise that a message will be answered within a set number of days.
Playing
The game is for people 18 or older. Play responsibly. Nobody has to do anything they do not want to do.